Digital Product Manager

London, England, United Kingdom · Design & Product · Gelato Consumer


Position summary

We are looking for a top performing digital product manager to create, manage and sustain exceptional customer experiences and deliver the best-in-class performance of customer-facing websites and applications. This person will be empowered to lead end-to-end decision making for products: creating the vision, articulating the strategy, developing the plan, leading delivery and measuring and being ultimately accountable for performance.

What you’ll be doing

Products are at the core of what we do at Gelato. Therefore, this is a highly visible role that requires working closely with the Chief Operating Officer, the Chief Technology Officer, the SVP of Gelato Consumer (Optimalprint), the SVP of Gelato Globe other product managers and product teams, development teams and network operations teams to own the following responsibilities:

Who you are

You are committed to creating exceptional experiences for customers. You are a passionate defender of the customer experience. You are ambitious, self-directed and driven. You understand how to drive performance outcomes from a customer-facing, transactional website and/or native app. You are analytically rigorous and data-driven. You are confident and experienced working with an agile development team. You understand the technology stack and you know how to drive desired product outcomes with the development team. You are an excellent communicator, equally confident in talking to developers and the business. You have your own opinion (albeit one that is well informed, and data-driven).

Moreover, we would like to see evidence of the following in your profile:


All candidates must have the legal right to work in the UK and will be expected to provide documentation to support this status. Unfortunately, we are unable to sponsor visa or relocation at this time.

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